FAQs

Having technical difficulty? The most common solutions to the most common problems can be found here.

How many eLearning Modules are there?

Please check with your program Coordinator for the current module requirements; eLearning Modules are added as the h...

Updated Thu, 6 Jul, 2017 12:58 PM

My eLearning score was not recorded!

To ensure that your module score is recorded, please click the 'X' in the lower right corner of the last mod...

Updated Wed, 24 Jan, 2018 11:44 AM

I registered with the wrong/incorrect access code, what do I do?

If you have registered with an incorrect code, please have your programs clinical coordinator contact [email protected]...

Updated Mon, 18 Mar, 2024 4:32 PM

I have not heard from Technical Support.

Ensure that your email address is correct; we often receive tickets from undeliverable email addresses. It is ...

Updated Tue, 24 Oct, 2017 12:22 PM

How do I contact Technical Support?

Technical Support can be contacted directly through the CPNW web application located here: https://cpnw.org/ or by e...

Updated Tue, 24 Oct, 2017 12:23 PM

I need an account, who do I contact?

FACILITY ADMINISTRATION/COORDINATORS To request an account with CPNW, please navigate here: https://cpnw.org/Schoo...

Updated Tue, 9 May, 2017 6:14 PM

Can I have someone else create a CPNW account for me?

Coordinators, Faculty, and Students will each need to register their own personal account. In all cases, ple...

Updated Tue, 9 May, 2017 6:32 PM

What is the EmployeeID/StudentID/FacultyID and where do I get one?

When filling in your profile information you will be asked to enter an Identification number, please use the same nu...

Updated Tue, 9 May, 2017 6:31 PM